A+ 2009 Edition training course in New York
CompTIA releases a new version: CompTIA A+ 2009.
At PCTECH course fees still the same: $399.
Student will learn how to install, upgrade, assemble and maintain computers including basic knowledge of hardware, Operating System and networking.
During the course of study we also make students to prepare for the exams and will be given a pretest and questions before taking exams. Not only learning theory but also including many hands on projects which would help the students to merge more smoothly into the work environment. Our excellent trainers will support you at all times.
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/ Combo package InformationLearning Contents
Students will gain the knowledge required to understand the fundamentals of computer technologies, networking, security. They will gain the skills required to identify different hardware, peripherals, networking and security components. Students will understand the basic functionality of the Operating System and basic troubleshooting methodology, practice proper safety procedures. How to effectively interact with customers and peers.
Students will gain skills required to install, configure, upgrade, and maintain workstations, the Windows OS and SOHO networks. They will utilize troubleshooting techniques and tools to effectively and efficiently resolve PC, OS, and network connectivity issues and implement security in the workplace. Last but not the least, for the A+ course, the students are always given hands on training, where a computer is given to them to take it apart in a careful manner and later on to assemble it, putting it back in the same condition it was given to them.
- FDD
- HDD
- Solid state vs. magnetic
- ptical drives
- CD / DVD / RW / Blu-Ray
- Removable storage
- Tape drive
- Solid state (e.g. thumb drive, flash, SD cards, USB)
- External CD-RW and hard drive
- Hot swappable devices and non-hot swappable devices
- I/O interfaces
- Sound
- Video
- USB 1.1 and 2.0
- Serial
- IEEE 1394 / Firewire
- Parallel
- NIC
- Modem
- PS/2
- Memory slots
- RIMM
- DIMM
- SODIMM
- SIMM - Processor sockets
- Bus architecture
- Bus slots
- PCI
- AGP
- PCIe
- AMR
- CNR
- PCMCIA - PATA
- IDE
- EIDE - SATA, eSATA
- Contrast RAID (levels 0, 1, 5)
- Chipsets
- BIOS / CMOS / Firmware
- Mouse
- Keyboard
- Bar code reader
- Multimedia (e.g. web and digital cameras, MIDI, microphones)
- Biometric devices
- Touch screen
- KVM switch
- Physical inspection
- Updates
- Driver
- Firmware
- OS
- Security - Scheduling preventative maintenance
- Defrag
- Scandisk
- Check disk
- Startup programs - Use of appropriate repair tools and cleaning materials
- Compressed air
- Lint free cloth
- Computer vacuum and compressors - Power devices
- Appropriate source such as power strip, surge protector or UPS - Ensuring proper environment
- Backup procedures
Explain the process and steps to install and configure the Windows OS
- File systems
- FAT32 vs. NTFS - Directory structures
- Create folders
- Navigate directory structures - Files
- Creation
- Extensions
- Attributes
- Permissions - Verification of hardware compatibility and minimum requirements
- Installation methods
- Boot media such as CD, floppy or USB
- Network installation
- Install from image
- Recovery CD
- Factory recovery partition - Operating system installation options
- File system type
- Network configuration
- Repair install - Disk preparation order
- Format drive
- Partition
- Start installation - Device Manager
- verification
- Use proper language – avoid jargon, acronyms, slang
- Maintain a positive attitude
- Listen and do not interrupt a customer
- Be culturally sensitive
- Be on time
- If late contact the customer - Avoid distractions
- Personal calls
- Talking to co-workers while interacting with customers
- Personal interruptions - Dealing with a difficult customer or situation
- Avoid arguing with customers and/or being defensive
- Do not minimize customers’ problems
- Avoid being judgmental
- Clarify customer statements
- Ask open-ended questions to narrow the scope of the problem
- Restate the issue or question to verify understanding - Set and meet expectations / timeline and communicate status with the customer
- Offer different repair / replacement options if applicable
- Provide proper documentation on the services provided
- Follow up with customer / user at a later date to verify satisfaction - Deal appropriately with customers confidential materials
- Located on computer, desktop, printer, etc.
- Storage devices
- SATA
- PATA
- FDD
- Optical drives
- CD / DVD / RW / Blu-Ray - Motherboards
- Jumper settings
- CMOS battery
- Advanced BIOS settings
- Bus speeds
- Chipsets
- Firmware updates
- Socket types
- Expansion slots
- Memory slots
- Front panel connectors
- I/O ports
- Sound, video, USB 1.1, USB 2.0, serial, IEEE 1394 / Firewire, parallel, NIC, modem, PS/2) - Power supplies
- Wattages and capacity
- Connector types and quantity
- Output voltage
- MSCONFIG
- DIR
- CHKDSK (/f /r)
- EDIT
- COPY (/a /v /y)
- XCOPY
- FORMAT
- IPCONFIG (/all /release /renew)
- PING (-t –l)
- MD / CD / RD
- NET
- TRACERT
- NSLOOKUP
- [command name] /?
- SFC
- TCP/IP settings
- Gateway
- Subnet mask
- DNS
- DHCP (dynamic v/s static)
- NAT (private and public) - Characteristics of TCP/IP
- Loopback addresses
- Automatic IP addressing - Mail protocol settings
- SMTP
- IMAP
- POP - FTP settings
- Ports
- IP addresses
- Exceptions
- Programs - Proxy settings
- Ports
- IP addresses
- Exceptions
- Programs - Tools (use and interpret results)
- Ping
- Tracert
- Nslookup
- Netstat
- Net use
- Net /?
- Ipconfig
- telnet
- SSH - Secure connection protocols
- SSH
- HTTPS - Firewall settings
- Open and closed ports
- Program filters
- Connection types
- Dial-up
- Broadband
- DSL
- Cable
- Satellite
- ISDN
- Wireless
- All 802.11
- WEP
- WPA
- SSID
- MAC filtering
- DHCP settings
- Routers / Access Points
- Disable DHCP
- Use static IP
- Change SSID from default
- Disable SSID broadcast
- MAC filtering
- Change default username and password
- Update firmware
- Firewall
- LAN (10/100/1000BaseT, Speeds)
- Bluetooth (1.0 vs. 2.0)
- Cellular
- Basic VoIP (consumer applications)
Exam information
- Two exams are needed to be certified.
- ►exam code 220-701 (A+ Essentials)
- ►exam code 220-702 (Practical Application)
Part Time Class <Saturday or Weekday evening class>
Next Starting date :
| Starting date | Ending date | Hours | |
|---|---|---|---|
| Sat Class | 9/25/10 | 10/16/10 | 10:00 am to 5:00 pm |
| Mon.& Wed. (Evening class) | 9/27/10 | 10/17/10 | 6:00pm to 8:45pm |
Advantages :
- ► Learn fast and effectively
- ► Take advantage of weekend time
- ► Affordable fee
Tuition Fee :
| Weeks | hours | Registration Fee | Books | Class Tuition | Total |
|---|---|---|---|---|---|
| 4weeks | 28hours | $30 | $50 | $319 | $399 |
Combo package offer :
| A+ / MCP / CCNA Package | $2200 |
|---|
Full Time Class <Monday to Friday 18hours/week>
Next Starting date :
| Starting date | Ending date | Class hour | |
|---|---|---|---|
| 9/27/10 | 10/15/10 | Morning class | Mon thru Thurs 10.00am to 1.30pm Fri 10.00am to 2.00pm |
| 10/25/10 | 11/12/10 | ||
Class hour is subject to change without notice.
Advantages :
- ► Detailed more effective classes
- ► Intensive 18 hrs per week lessons
- ► Increased hands on projects
- ► Weekend lab available
- ► Evaluation tests given before taking exam.
Tuition Fee :
| Weeks | hours | Registration Fee | Books | Class Tuition | Total |
|---|---|---|---|---|---|
| 3weeks | 54hours | $30 | $50 | $670 | $750 |
Combo package offer :
| CompTIA A+ & MCITP Server Administrator | $2640(You save $100) |
|---|
Accepted Payment Methods
Credit Card - Visa/ Master/ American Express 
Checks - Personal checks/ Travelers checks/ Money orders
Other- Cash and Bank wire Transfer
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